Refund policy
At Saawariya Seth, we ensure that every product is carefully packed and delivered with the highest quality standards. However, if you receive a damaged or incorrect item, we are here to help.
3-Day Easy Return / Exchange
We offer a 3-day easy return or exchange policy only in the following cases:
- The product is damaged or broken during delivery
- The product received is different from the one you ordered
To be eligible for a return or exchange:
- You must raise the request within 3 days of delivery
- The product must be unused and in its original packaging
- An unboxing video or clear photos showing the issue may be required
How to Request a Return / Exchange
- Contact us within 3 days of receiving the product
- Share your Order ID and clear images/videos of the issue
- Our team will review the request and arrange a replacement or exchange
To request a return or exchange, please contact us at:
Email: sawariyasethin@gmail.com
Refund Policy
- In approved cases where a replacement is not available, a refund will be processed
- Refunds will be issued to the original payment method
- Refund processing may take 5–7 business days
Non-Returnable Situations
Returns or exchanges will not be accepted if:
- The request is made after 3 days of delivery
- The product has been used, installed, or damaged by the customer
- No proof of damage or incorrect product is provided
- Minor variations in color, design, or finish occur due to handmade craftsmanship
Damaged Products
For fragile items such as Marble Dust Idols, Shivlings, Divine Malas, Car Dashboard Idols, and Spiritual Décor Products, we strongly recommend recording an unboxing video at the time of delivery. Claims for damaged products may require this video for verification.
Contact Us
If you have any questions regarding returns, exchanges, or refunds, please contact us at:
Email: sawariyasethin@gmail.com
Address:
Near Moti Plaza, Ward No. 15
Sohna, Gurugram (Gurgaon)
Haryana – 122103
India